Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Process Associate @ IGT Solutions

Home > Voice / Blended

 Process Associate

Job Description

HR SALONI LAKHWANI

Key Responsibilities:

- Handle customer inquiries and resolve issues efficiently.

- Provide accurate information about banking products and services.

- Process transactions and maintain customer records.

- Ensure compliance with banking regulations and policies.

- Deliver excellent customer service and enhance customer satisfaction.

- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience

- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences

Requirements:

- Minimum Bachelor's degree/ Graduation must

- Prior experience in customer service or banking is preferred.

- Strong communication and interpersonal skills.

- Ability to handle customer queries and complaints effectively.

- Basic computer skills.

-24*7 shift and Day shift for female employee

Benefits:

- Transport facility (Odd hours)

- Comprehensive training and development programs.

- Opportunities for career growth and advancement and other employee benefits.

- We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.

Kindly mention my name HR SALONI LAKHWANI on the top of your cv and come for face to face round of interview.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Delhi, NCR

+ View Contactajax loader


Keyskills:   Voice Process Customer Support Inbound Process Inbound Customer Service Bpo Customer Service Inbound Calls Voice Support Inbound Voice Process Domestic Voice Process CSE Domestic Voice Telecalling Domestic BPO

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1.25-3.5 Lacs P.A

Similar positions

Mega Walk-in drive For International Voice process

  • HCLTech
  • 1 - 6 years
  • Noida, Gurugram
  • 5 days ago
₹ Not Disclosed

Process Executive

  • Cognizant
  • 0 - 1 years
  • Kolkata
  • 8 days ago
₹ Not Disclosed

Wipro is hiring For Associate Voice process- UK HR Operation

  • Wipro
  • 0 - 3 years
  • Mumbai
  • 11 days ago
₹ 50,000-3 Lacs P.A.

Walkin For Process executive (Mapping) - Freshers (Hyderabad)

  • Cognizant
  • 0 - 1 years
  • Hyderabad
  • 12 days ago
₹ Not Disclosed

IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...