Customer Service Executive @ Indusind Bank

Job Description

Eligibility Criteria :

• Occupancy and adherence should be 85% and 95% respectively for last 3 months.
• Excellent communication skills.
• Flexible to work in different shifts/rotational week-offs.
• Female employees should be free from cosmetic allergies.
  

Reporting To : Team Leader Video Branch

Job Profile :

• Handle Video calls in an efficient manner and ensure customer delight through exceptional service
• Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
• You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
• Should be a team player and flexible with work patterns
• To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
• Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
• Maintain and adhere to compliance guidelines
• Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
• Capture problem indicators, highlight and suggest improvements

Interview Address

IndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg

Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093

*Interviews to be conducted on Monday - Friday every week from 10am - 5pm.*

Please send your CVs on the below mentioned mail id and attend the interview.

[ Sw********h@in*****d.com ]

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   video NEFT KYC Problem Resolution RTGS Fund Transfer