Associate / Senior Associate - Housekeeping
- Manipal Hospitals
- 3 - 5 years
- Siliguri
- 7 months ago
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Job Description
- Staff Management: Assigns tasks to housekeeping staff, schedules shifts, provides training, and addresses performance issues.
- Cleanliness Standards: Enforces and maintains cleanliness standards in all areas of the facility, inspecting work for compliance.
- Inventory Management: Monitors and orders cleaning supplies, ensuring adequate stock levels.
- Quality Control: Inspects rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
- Guest Relations: Handles guest complaints and requests, ensuring guest satisfaction.
- Administrative Tasks: Performs administrative tasks like payroll, timekeeping, and maintaining records.
- Coordination: Works with other departments to ensure facilities are maintained to high standards.
- Training and Development: Conducts orientation and in-service training for housekeeping staff, covering policies, procedures, and equipment usage.
- Problem Solving: Investigates and resolves complaints about housekeeping services and equipment.
- Safety and Hygiene: Ensures adherence to safety and hygiene standards within the facility.
- Performance Evaluations: May assist in conducting performance evaluations of housekeeping staff.
Additional Responsibilities in specific settings:
- Hotels: May handle guest check-ins, check-outs, and special requests.
- Resorts: May manage laundry functions and coordinate with other departments for guest services.
- Other Facilities: May oversee cleaning operations in various types of facilities, such as hospitals, offices, or educational institutions.
Essential Skills for a Housekeeping Supervisor:
- Communication: Excellent communication skills are crucial for interacting with staff, guests, and other departments.
- Organization: Strong organizational skills are needed to manage staff schedules, inventory, and various tasks.
- Leadership: Leadership skills are essential for motivating and guiding the housekeeping team.
- Problem-solving: The ability to identify and resolve issues effectively is important.
- Attention to Detail: A keen eye for detail is necessary to ensure cleanliness standards are met.
- Multitasking: The ability to manage multiple tasks simultaneously is crucial.
- Customer Service: Strong customer service skills are important for handling guest requests and complaints.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Food, Beverage & HospitalityRole Category: Housekeeping & LaundryRole: Housekeeping & Laundry - OtherEmployement Type: Full timeContact Details:
Company: Manipal HospitalsLocation(s): Siliguri+ View Contact
Keyskills: Cleaning Sanitation Washing Hygiene Laundry
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₹ 2-3 Lacs P.A
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Manipal Hospitals
At Manipal Hospitals, we are devoted towards clinical excellence, patient centricity, and ethical practices. Our commitment to clinical excellence is palpable in the high calibre of our team of medical practitioners. Our nursing staff and paramedical professionals are highly competent and provide ...
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