Back-office Executive (Female Only) @ Datrax Services

Job Description

Position: Back-office Executive (Female Only)

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Location:

Bhandup (West), Mumbai

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Age:

25 to 35 years

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Job Description:

We are looking for a diligent Back-office Executive to handle cases related to Life Insurance, General Insurance, and Health Insurance frauds. The role involves investigating and combating mis-selling of insurance policies by agents and brokers through effective communication with insurance companies to recover stuck amounts on behalf of our clients.

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Key Responsibilities:

• Draft and send at least 4 complaint letters daily addressing insurance fraud issues.

• Communicate effectively via email with various insurance companies on behalf of clients.

• Utilize MS Excel, MS Word, and internet for research and documentation purposes.

• Maintain accurate records and track complaint statuses.

• Work strictly from the office location (no remote work).

• Demonstrate strong writing skills in English and any regional language.

• Exhibit excellent communication skills and typing speed.

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Candidate Requirements:

• Graduate degree is mandatory.

• Female candidates only.

• Age between 25 to 35 years.

• Proficient in MS Office tools and internet usage.

• Strong written and verbal communication skills.

• Ability to draft clear and concise complaint letters.

• Willingness to work onsite.

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Compensation:

• Fixed salary with monthly incentives.

• Salary range: 15,000 to 25,000 per month.

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Keyskills:   life insurance back office health insurance general insurance