Desired Candidate Profile
Leads Operational Excellence and the Guest Experience:
* Role models expected behavior and coaches team on hospitality standards
* Ensures all the restaurant meets safety, sanitation and cleanliness standards as
per company expectations
* Sets the standards to ensure team handles all Guest concerns in a timely and
sustainable manner
* Empowers the team to satisfy Guest needs and resolve concerns, removes
barriers to delivering Hospitality behaviors during shift
Builds Team Talent:
* Supports the training of new team members, provides coaching to team
members to improve performance, provides communication to team about
goals and performance
* Recognizes team members for team contributions
* Holds team members accountable for their behavior and performance
Drives Sales Growth:
* Takes accountability for understanding all in store marketing promotions and
provides inputs for national marketing on circle digital/print and other medium
of marketing elements
* Executes new product rollouts, responsible for system growth as well new
store sales
Flexibility and Adaptability:
* Acts quickly to solve problems in area of responsibility
* Provides feedback and suggestions to improve performance is flexible with
work schedule as business needs
* Understands and complies with all procedures and policies
Plans and Communicates:
* Discusses issues with other support functions and prepares the action plan
* Discusses the business plan and brings out the alignment
* Involves entire team by communicating goals, results, and action plans
Responsible and drive Bottom Line:
* Have a complete eye on each cost line and monitor each line restaurant wise
to maintain the annual business plan lines
* Ensure that all allocated restaurants maintain these lines and facilitate them to
earn bottom line incentive
Contact Details:
Keyskills:
Sales
Marketing Promotions
Area Management
Hospitality
Business Planning
New Product
Action Plan
Operational Excellence
process improvement
business improvement