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Infrastructure Operations Engineering Consultant- System Admin Windows @ Optum

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 Infrastructure Operations Engineering Consultant- System Admin Windows

Job Description

We are seeking a skilled and detail-oriented System Administrator to oversee and optimize enterprise-level job scheduling and workload automation processes. The successful candidate will be responsible for managing the IT environment, ensuring its stability, performance, and alignment with business requirements. This role involves collaboration with cross-functional teams, troubleshooting, and implementing solutions to streamline IT operations.

Primary Responsibilities

  • Administer and maintain the IT environment, including installation, configuration, upgrades, and patching
  • Monitor system performance and ensure optimal operation to meet service level agreements (SLAs)
  • Design, configure, and manage job schedules, ensuring efficient workflows across systems
  • Automate repetitive tasks and processes, reducing manual intervention and improving productivity
  • Investigate and resolve issues related to job failures, performance degradation, and system errors
  • Provide technical support to teams leveraging IT systems for their operations
  • Collaborate with stakeholders to identify opportunities for improving scheduling and automation processes
  • Implement best practices for workload automation and system integration
  • Maintain comprehensive documentation of configurations, workflows, and troubleshooting steps
  • Generate reports to provide insights into system performance, job completion rates, and error trends
  • Ensure compliance with organizational and regulatory policies related to data handling and system access
  • Implement and monitor security measures within the IT environment
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications

  • 7+ years of relevant experience.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a System Administrator or in a similar role.
  • Solid understanding of workload automation tools and principles.
  • Proficiency in scripting and programming for task automation (e.g., PowerShell).
  • Familiarity with ITIL practices and incident management frameworks.
  • Proven excellent problem-solving skills and attention to detail.
  • Solid communication and collaboration abilities to work effectively with technical and non-technical teams
Preferred Qualifications

  • Experience with integrating IT systems with other enterprise tools and platforms
  • Knowledge of cloud-based job scheduling and automation solutions

Job Classification

Industry: Retail
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Optum
Location(s): Chennai

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Keyskills:   Infrastructure Operations Engineering PowerShell workload automation cloud incident management troubleshooting ITIL

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Optum

About: OptumInsight India Pvt Ltd, a UnitedHealth group company is a leading health services and innovation company dedicated to help make the health system work better for everyone. With more than 115,000 people worldwide, Optum combines technology, data and expertise to improve the delivery, ...