Team Leader @ Zee Infoservices

Job Description

WE ARE LOOKING FOR TEAM LEADER

Role- Team Leader ( Domestic Sales Process )

Shift Timings- Rotational Day Shifts

Location- Bhyandar

Total Experience- 2+ Years Relevant Exp- 1+ Years

Age- 24 to 32 years

Educational  Requirements-

HSC/ Graduates in any stream

Work Experience Requirements/Responsibilities

• Responsible for all activities related to the projects handled, allocate resources && set processes, optimizing resources with respect to cost && utilization.
• Plan, implement && monitor deliverables for the teams reporting to him
• Coordinate with other departments for smooth implementation of work
• Responsible for maximizing revenue && minimizing cost.
• Coordination with the Clients, Experience in Client Management and Interaction will be preferred.
• Responsible for Daily Operational Reports.
• Responsible for morale &motivation of the staff.
• Responsible to train create growth opportunities for Subordinates.
• Managing Employee Relations, conducting Skip Level meetings and improving employee connect
• Ability to liaise with relevant support departments stakeholders
• Ability to create an environment of trust and fairness, and drive organizational culture and values

Technical Skills

• Analytical Skills and data analysis using excel
• PowerPoint making && presentation skills
• Readiness to work in various shifts and weekends based on organizational requirements
• Basic understanding of key Financial evaluations and sensitivity to managing process P&L
• Strategy development and knowledge of operational metrics like attrition, service levels
• Should have the ability to create staffing and scheduling models and prepare RCA and improvement action plans

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Keyskills:   team leading skills domestic calling team leading