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Senior IT Support Engineer @ Synapseindia

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 Senior IT Support Engineer

Job Description

What is the work?


  • Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc).
  • Handling user issue related to Web sites, Firewall, Cloud VM's and FTP.
  • Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk.
  • Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc.
  • Printer installation and configuration.
  • FTP connection handling, skype support, Outlook support , VPN windows support.
  • Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc.
  • Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc.
  • Coordination with all hardware related vendors.
  • Monitoring/Controlling of all IT related devices of organization on regular basis.
  • Monitoring VMs, HDD utilization and health on physical servers.
  • Handling ISP's, Routers and switches.
  • Handling Active directory server, Exchange server and M365.
  • Asset/Device management.

Job Classification

Industry: Emerging Technologies (AI/ML)
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Synapseindia
Location(s): Noida, Gurugram

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Keyskills:   Azure Vm IT Support Server Support Active Directory Support Network Troubleshooting LAN Troubleshooting Laptop Support Software Implementation Application Support Network Support System Support Cloud Server Software Installation Software Support

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Synapseindia

Microsoft Gold partner, Google partner, Shopify partner company with certified professionals. MNC having clients and employees all over the world.Structured environment with industry leading CMMI level-5 compliant processes.Salaries are always paid on time, from the time the company started till dat...