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Quality Engineer II - AI/Machine Learning @ Appian

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 Quality Engineer II - AI/Machine Learning

Job Description

  • Manually test and troubleshoot new features across various dimensions, including systems integration, GUI, compatibility, user acceptance testing, functionality, database, and regression, with a specific focus on AI-powered features and their unique quality challenges.
  • Develop and maintain automated test code using tools like Java, Python, and Selenium, applying advanced test automation design and techniques, including those specific to AI features and systems.
  • Support existing features by performing regression testing when bugs are resolved, including regression testing of AI-based features.
  • Perform in-depth analysis, research, and troubleshooting of software defects, contributing to detailed defect and anomaly documentation.
  • Build, maintain, and enhance test artifacts to ensure efficient reuse by the Test Engineering team, including development of test data and tools for AI feature testing.
  • Collaborate with agile team members to define and review acceptance criteria, with a specific focus on ensuring the quality of AI-driven functionality.
  • Participate in critical release activities across all platforms.
  • Ensure accurate and timely reporting of all work products.
  • Apply advanced software testing design techniques.
  • Systematically analyze requirements to provide effective input into engineering activities, with a focus on AI-related requirements and testability.
  • Effectively identify and resolve root causes of leaked defects.
  • Lead or participate in release management activities.
  • Contribute to software performance analysis and system tuning.
  • Build automation to prevent problem recurrence.
  • Troubleshoot, investigate, and diagnose incidents using a combination of tracing, alerting and log analysis.
  • Contribute to Appians long-term documentation through publishing relevant, high-quality content to Engineerings technical documentation site.
Qualifications:
  • Bachelor s degree in Computer Science or a related field.
  • 4+ years of relevant experience in quality, testing, performance, or software engineering.
  • Proven experience with both manual and automated testing.
  • Experience in a high-volume or critical production service environment.
  • Proficiency in Python.
  • Experience with web, Android, and iOS platform testing.
  • Understanding of AI concepts and a willingness to learn AI testing methodologies, including experience with evaluating AI feature performance.
Preferred Experience:
  • Experience testing AI and machine learning applications, including experience with Large Language Models (LLMs) and Generative AI.
  • Familiarity with AI cloud tools and ML quality metrics.
  • Experience with accessibility testing.
Tools and Resources
  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Quality Assurance and Testing - Other
Employement Type: Full time

Contact Details:

Company: Appian
Location(s): Chennai

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Keyskills:   Computer science Machine learning Agile Regression testing Selenium Troubleshooting Release management Android Python Technical documentation

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