Key Purpose
The Application Support Analyst will support Vitality Groups systems, applications and services by providing technical support to customers and partners around the world. The Application Support Analyst will drive the resolution of non-major incidents and service requests in accordance with defined Service Level Agreements and Operational Level Agreements. This role requires working flexible hours due to the 24x5 nature of the function. Passive standby during weekends is also required in the event of major incidents. The ideal candidate will have experience supporting systems in production in a cloud based environment.
Areas of responsibility may include but not limited to
Personal Attributes and Skills
Education and Experience
Education:
Experience:
Knowledge:
Keyskills: Java Application Support SQL Queries SQL Coding Production Support Sql Joins App Support Unix Shell Scripting Unix Commands L2 Support core java SQL Linux Commands Query Writing Application Production Support L3 Support Sql Support ITIL Process SQL Scripting
Exaze was formed with the vision to offer best in class digital solutions and technology services to organizations, big or small. To achieve this, we created a specialized team with deep understanding of business domains and digital technologies in order to assist organizations in accelerating their...