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Hiring For Travel Counsellers- Arbaic @ Teleperformance

Home > Voice / Blended

 Hiring For Travel Counsellers- Arbaic

Job Description


Contact 6202303*** for quick response

Send cv with your key skills.


Roles & responsibility: -


  • Handling inbound and outbound calls, email and chats
  • Resolving customer queries, complaints, requests efficiently
  • Providing information about products, services, and policies
  • Updating customer records, transactions in database
  • Ensuring accuracy
  • Flexible and adaptable to changing environments
  • Ensure daily & monthly targets are achieved
  • Remain current on all company policies and procedures
  • Following company guidelines and quality standards
  • Maintaining professionalism and ethical conduct

Preferred candidate profile :-

  • Graduate
  • Can speak Arabic
  • 2 Years minimum experience within travel process Voice
  • Email servicing, Queue Management, Ticketing / Schedule changes / Refund / Exchanges in Sabre and Amadeus GDS.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Amadeus International Ticketing IATA Travel Agency Travel Agent Activities Good English Communication Airline Process Arabic Travel Process GDS Sabre Galileo Air Ticketing

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₹ 2-6.5 Lacs P.A

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.