Relationship Manager- Sales Kanpur @ Ignites Human Capital

Job Description

Relationship Manager - Sales

Job description

• Client Relationship Management:Build and maintain strong relationships with existing clients to ensure high levels of customer satisfaction and retention
• Develop a deep understanding of clients' business needs, challenges, and goals to offer personalized solutions and upsell additional products or services
• Regularly communicate with clients through phone calls, emails, meetings, and presentations to address inquiries and provide updates on products/services
• Business Development:Identify new business opportunities and potential clients through market research and networking
• Proactively pursue leads and convert them into long-term business relationships
• Collaborate with the marketing team to create targeted campaigns and initiatives to drive sales and revenue growth
• Sales and Revenue Generation:Achieve sales targets and KPIs set by the company
• Prepare and deliver persuasive sales presentations to clients, showcasing the value and benefits of the company's offerings
• Negotiate contracts, terms, and pricing with clients to secure profitable deals
• Cross-Functional Collaboration:Collaborate with internal teams, such as product development, marketing, and customer support, to ensure client needs are met effectively
• Provide feedback from clients to relevant teams to improve products or services based on customer preferences and requirements
• Sales Reporting and Analysis:Maintain accurate and up-to-date records of sales activities, client interactions, and deals in CRM (Customer Relationship Management) software
• Analyze sales data to identify trends, opportunities, and areas for improvement

Requirements:

• Proven work experience as a Relationship Manager or Sales Manager, preferably in a related industry
• Excellent communication, interpersonal, and presentation skills
• Strong negotiation and persuasion abilities
• Adept at building and maintaining customer relationships
• Knowledge of sales processes and techniques
• Goal-oriented and driven to achieve sales targets
• Ability to work independently and as part of a team
• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience)
• Preferred:Experience using CRM software
• Understanding of the products or services offered by the company
• Industry-specific certifications or training related to sales and relationship management

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Keyskills:   marketing product development relationship manager sales manager