Team Leader @ People Interactive

Job Description

Role As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates exceptional communication, problem solving and negotiation skills.

What you will do in this role

• Quality control of the calls.
• Responsible for achieving daily and monthly collection target for the team.
• Managing the roster across the floor to ensure maximum manpower utilization.
• Managing attendance and leaves of the Team.
• Allocating Telecalling lists to Advisors.
• Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.
• Conduct daily briefings for the team members before the shift begins.
• Responsible for re-training of Advisors.
• Maintaining various reports related to Sales and accounts.
• Responsible for daily deposition of payment collected.
• Competition tracking (for processes performance, schemes).

• Performance Reviews of the team.

What you should have

• Bachelors Degree.
• 2 years experience developing the above skills.
• Experience must include tele-marketing job.
• Should be familiar with effective objection handling.
• Extremely detail oriented and ability to organize.

Brownie Points

• Experience in direct marketing and local promotion.
• Knowledge of the matrimonial industry.

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Keyskills:   team handling telesales leader team