Keyskills: TCPIP Network Connectivity Cisco routers Cisco switches Security EIGRP BGP OSPF ARP VTP QoS Firewall Access list NAT VPN Tunneling Troubleshooting Monitoring Research Problem solving TAC Servicenow Remedy Verbal communication Written communication Interpersonal skills Cisco certified CCNA Cisco security devices Routing Switching Routing Static routes Switching STP UDLD EtherChannels IP Addressing Subnetting WAN MPLS SDN circuits Stateful Inspection Level1 support ITIL practices Troubleticketing tools Team player