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Medical Operations @ Huquo Consulting

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 Medical Operations

Job Description

DesignationMedical OperationsFull Time OpportunityLocationMultipleROLE :- Maintaining and developing one point relationships with existing patients via calls/ messages & emails- Gathering healthcare industry updates and patient information and providing feedback on future trends- Regular follow up on discharged patients, keeping a track of discharge date as well.- Making sure that the payment source of the patient is known and its updated properly.- Seek opportunities to cross-sell or upsell to patients for any to all of health Services.- Build strong relationships with doctors, coordinators and hospital SPOCs- Convert leads from various channels i.e. RCB, chats, quotes, second opinion, floating cases, along with OP/TC/VC or Previous IPs- Conversion % Tracking Conversions from follow up, PIPDs, Quotes, RCBs- Daily, weekly, monthly.- Empathize or understand the problems and challenges of patients/their families and identify ways health could better address those needs.- Resolve any patient's chief complaints promptly and professionally.- Collecting feedback from the patient about health services.EXPERIENCE :- MBA in hospital administration, Masters in Public Administration or something equivalent (medical/healthcare background)- UG in medical background and 2-4 years of medical/clinical experience.- Proven ability to work effectively with a cross-functional team.This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Classification

Industry: Medical Services / Hospital (Diagnostics)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Huquo Consulting
Location(s): MP

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Keyskills:   teaching hospital administration history public administration medical operations sociology patient relations healthcare management social science patient care political science hospital management research and development social studies

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Huquo Consulting

Company ProfileHuQuo Consulting Pvt. Ltd.Top Technology firm in Delhi NCR.