Reporting Analyst @ Ninos clothing

Job Description

Job Title : Reporting Analyst Job Location : Work From Home Department : Data Analytics Location : Gandhinagar Greetings from Etech Global Services, Etech Global Services is a global leader of customer engagement solutions serving some of the world's most trusted brands. Etech is trusted with their most precious assets- their customers. Why Because Etech honors commitments and delivers; the result is measurably changing behavior while driving business growth and profitability through solutions that engage millions of customers each day across multiple touchpoints using analytical, traditional, digital, mobile and emerging technologies to communicate with your customers when and how they choose. Website - https://www.etechgs.com/ LinkedIn - https://www.linkedin.com/company/etech-global-services/about/ Number of employees - 3000+ Title: Report Analyst What we offer: Transportation allowance Canteen Subsidy Night Shift allowance as per process Health Insurance . Tuition Reimbursement Work-Life Balance Initiatives Rewards & Recognition We Expect You to Have Any graduate, BE (Comp.), MCA, BCA 1-2 years of professional experience in Data analyst/ reporting role using Excel/ SQL Server Able to interpret or write Macros, having understanding of BI tools (Power BI, MSBI) Microsoft Technologies: MS Excel (version 2007 or above) Database: Microsoft SQL Server (PL/ SQL) Be Flexible in working hours which is a must. Comfort with and knowledge of how to use Microsoft Office, email etc. Excellent oral and written communication skills. We You'll Be Doing Generate and distribute reports as need in accurate and timely manner, focus on automating them. Provide recommendations to update current reporting building process to further optimize / (fully / semi) automate it. Generate both periodic and ad-hoc reports as needed using SQL, Talend etc. tools and using Excel if needed. Get with TMs to review current process and assist them to optimize process. Review existing process to further fine tune, improve performance and accuracy and educate TMs as need. Understand customer requirements and provide appropriate technical solutions. Provide customer support and assistance in issue troubleshooting and resolution. Maintain a comprehensive log and procedural documentation. Identify, analyze, and interpret trends or patterns in complex data sets. Locate and define new process improvement opportunities

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Hospital Management / Director
Functional Area: Not Applicable
Role/Responsibilies: Reporting Analyst

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Keyskills:   reporting Excel SQL Server Macros BI tools Power BI MSBI MS Excel Microsoft SQL Server PLSQL Microsoft Office email Data analyst oral written communication