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Recovery manager , Lead . @ Talentstack Consulting

Home > Customer Service (Domestic)

 Recovery manager , Lead .

Job Description

    JD:

    • Lead, supervise, and support a team of debt recovery agents.
    • Allocate accounts and workloads based on agent strengths and performance.
    • Monitor team performance against KPIs and collection targets.
    • Track daily, weekly, and monthly recovery progress.
    • Generate reports on team and individual performance.

    Handle escalated complaints or sensitive recovery cases.

    Work from home 

    Work Days - Monday - Friday

    Work time - 10AM - 7PM

     

Employement Category:

Employement Type: Full time
Industry: NBFC ( Non Banking Financial Services )
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Recovery manager , Lead .

Contact Details:

Company: Talentstack Consulting
Location(s): Surat

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Keyskills:   team leading team handling debt recovery recovery manager

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₹ 5 to 10 Yr

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Talentstack Consulting

We are a boutique Executive & Technology search firm headquartered in Mumbai with offices in Bangalore & Dubai. We specialize in Recruiting quality employees in multiple industries and across various domains i.e. IT & ITES, E–Commerce, Hospitality, Healthcare, Education, BFSI, R...