Trainee Automation Engineer @ Qualitykiosk

Position Statement / Purpose:

This role is responsible for involvement throughout the monitoring lifecycle understand requirements, create and review scripts, deploy in production and real-time maintenance. This role shall drive through providing excellent customer experience by continuous improvement.

Key Deliverables (Key Result Areas):

• Implement & adapt Agile process
• Innovative Solutions
• Stakeholder Management
• Flexible with target oriented environment
• Self-motivated & Good team player
• Keen for exploration
• Efficient communication skills
• Working on various application
• Flexible with travelling

Key Responsibilities (Job Description):

• Implement & adapt Agile process: You will be responsible for development, implementation, and maintenance of automation bots/scripts with emphasis on quality assurance and tracking appropriately.
• Innovative Solutions: You will also be responsible for defining and driving innovative automated solutions into our overall processes that support and enhance the current Quality Assurance processes.
• Stakeholder Management: You will work closely with various Business & Technical stakeholders to ensure requirements are met as per expectation.
• Flexible with target oriented environment: Work in very challenging environment 24*7 & with high emphasis on timelines.
• Self-motivated & Good team player: Self-motivated & Good team player with ability to work along with highly skilled resources.
• Keen for exploration: Willingness to explore & upscale with new Technologies.
• Efficient communication skills: Good verbal and written communication with ability to interact with Stakeholders.
• Working on various application: Opportunity & ability to work on variety of Applications for multiple clients on Mobile platforms i.e., iOS & Android along with all popular browsers.
• Flexible with travelling: Open to travel (Client location if required).

Key Performance Measures and KPIs

• Number of tickets resolved/deployed per day.
• Ensure resolution of tickets within specified timelines.
• Ensure resolution of tickets with accuracy and with adherence to processes.
• Adherence to roster.
• Ensure upgrade of self and team skill.
• KPI-
• Quality:
• Quality maintenance
• Organizational Process Adherence
• Timely Applying leaves
• Attendance Discipline
• Skill Enablement:
• LINQ certifications & organization s learning activities

Mandated Certifications in the role:

• Needs to pass training and certifications created for DEM Technology under LnD.
• Needs to pass the on-job training tests under Technology Team.

Linked Career Roles

• Trainee Automation Engineer to Automation Engineer .
• Internal Job Rotations available across the organization.

Background:

• Education:
  1. Graduates BE/B Tech (IT), BSc/MSc (IT) or equivalent ; Should have scored a minimum of 60% of marks throughout all academic levels.
• Experience:
• 0 to 6 months

• Technical Competencies (Desired)
• Knowledge and Understanding of Core Java or Python
• Knowledge and Understanding of Selenium, Appium, Robot Framework, AutoIT, TestNG, Sikuli, HTML, JavaScript, DOM, SQL.

• Behavioural/Soft Skills
• Effective communication skills and ability to articulate properly.