Plan, execute, and oversee Salesforce implementation or enhancement projects.
Define project scope, goals, timelines, and deliverables.
Manage resources and stakeholder expectations.
Technical Oversight
Collaborate with Salesforce developers, architects, and administrators.
Review and approve solution designs, technical specs, and architecture.
Stakeholder Communication
Act as a bridge between business teams and technical teams.
Conduct meetings, presentations, and progress updates with clients or internal stakeholders.
Gather and translate business requirements into technical solutions.
Team Leadership
Lead cross-functional teams of developers, testers, and analysts.
Assign tasks, monitor performance, and mentor team members.
Quality and Documentation
Ensure solutions are tested thoroughly and meet functional requirements.
Manage UAT (User Acceptance Testing) and change management processes.
Maintain project documentation, including technical specifications, change logs, and user manuals.
Deep understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
Proficiency in project management tools (Jira, Trello, MS Project, etc.)
Strong knowledge of Agile, Scrum, or Waterfall methodologies
Excellent communication and stakeholder management skills
Ability to translate business needs into scalable technical solutions
5+ years of experience in Salesforce/Technical projects, with at least 2+ years in a leadership or PM
Job Classification
Industry: Education / Training Functional Area / Department: Project & Program Management Role Category: Technology / IT Role: IT Project Manager Employement Type: Full time
Contact Details:
Company: Niit Learning Systems Location(s): Delhi, NCR