Spe/sme - Us Mortgage - Loss Mitigation / Escrow Management
- Cognizant
- 2 - 7 years
- Hyderabad
- 8 months ago
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Job Description
Objectives
The process associate is expected to process Foreclosure support activities accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity. He/she will report to the Team Leader, who will be the first point of contact for any issues, questions, or concerns.
Key Result Areas (KRAs)
Productivity:
- Process associate is expected to meet or exceed the set / agreed target both during the training period and in the period following training.
- The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
Quality:
- Process associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified.
- The quality targets will be revised based on the tenure and any such changes will be made known to the associate.
Feedback:
- Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self-improvement and process development.
Essential Functions:
- Basic knowledge of Mortgage industry and ability to recognize various mortgage documents (example Deed of Trust, Note, Demand Letter, Title Policy, AOM etc.)
- Ensure data accuracy.
- Ability to review and gauge any red flags in the document and information provided in client system.
- Perform other related duties as required and assigned.
Qualification: (Sr. Process Associate)
- Graduate in any discipline
- 1+ year of experience in Mortgage, BPO, Transaction/ Data Processing background.
- 2+ years of experience in Default or Foreclosure support / escrow support experience is preferrable.
Skill Sets
- Good analytical skills, research knowledge and decision making.
- Knowledge of MS-office (Excel)
- Good written and spoken communication skills.
- Ability to work in shifts (preferably night)
- Willing to work 6 days a week.
Please share your resume to pr********************n@co******t.com, if suitable
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: LendingRole: Lending - OtherEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Hyderabad
Keyskills: Escrow loss mitigation loan servicing mortgage US Mortgage mortgage servicing Loan Processing Loan Operations default servicing
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