Team Leader (Health Insurance)
- Tech Artist
- 1 to 6 Yrs
- Noida, Gurugram
- 5 months ago
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Job Description
Key Responsibilities:
- Team Performance: Achieve sales targets and maintain high conversion rates while ensuring quality service.
- Team Development: Train and coach team members for enhanced skills and performance.
- Operational Efficiency: Improve processes, ensure timely responses, and maintain service standards.
- Leadership & Motivation: Foster a positive team culture, motivate team members, and encourage collaboration.
- Reporting & Analysis: Track KPIs, generate performance reports, and identify areas for improvement.
- Client Relationship: Ensure high customer satisfaction, retain clients, and manage issues effectively.
- Compliance & Risk Management: Uphold regulatory compliance and mitigate operational risks.
- Innovation & Adaptability: Encourage technological adoption and innovative strategies for competitiveness.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Team Leader (Health Insurance)
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Keyskills: team handling health insurance sales communication skills
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