Hiring for Phone Banking Officer
- Knowplicity
- 2 to 4 Yrs
- Mumbai
- 5 months ago
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Job Description
To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.
To identify and convert the opportunities for cross selling (banking product) on customer's call.
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Shift - Flexible to work 24/7 Males (For Females: 7AM till 8PM any 9 Hours) 6 Week offs in a month
Age - 35
Qualification - Graduate mandatory will Degree Certificate
2022 Graduate candidate with Hardcopy Final year marksheet & Passing Certificate Mandatory
Languages:- Fluent English is must.
Location:- Andheri
Easy Selection
For Interview Appointments call on below number
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Employement Category:
Employement Type: Full timeIndustry: Banking
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Phone Banking Officer
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Keyskills: customer service customer relationship banking process phone banking upselling inbound process
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