Program Manager, ShipTech @ Amazon

ShipTech team at amazon innovates, builds and maintains the technology required to enable logistics service providers both internal and external to be able to integrate with Amazon tech systems - enabling them to pick-up, transport and deliver shipments to our customers. The ShipTech Programs team manages prioritization and delivery of technical programs for Ship Tech (e.g. setting up logistics technology systems for launching new countries for Amazon, new logistics carriers in existing and new countries, new logistics services in new and existing carriers etc). This teams direct internal customers are the business teams and operations teams across geographies who need transportation tech capabilities. The team is looking for a seasoned program manager to lead the Short-term planning charter in the Planning Performance team and achieve the following objectives:
1. Understanding Amazon s priorities across worldwide businesses,
2. Conducting short term/sprint planning exercises to arrive at the plan basis head count and requirements from the businesses
3. Conducting annual planning exercises to arrive at head count and capacity requirements across tech capabilities
4. Process improvement so that we are able to reduce our time to market to launch new capabilities for our customers globally. A day in the life
In this role, you will work with business, Program and tech partners to continuously evolve planning models, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate will have very strong analytical skills and expertise in excel. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They will be experienced at working with large data sets. They will have superb communication and customer-relationship skills, excellent analytic insight, and be a passionate advocate of the team and processes to other stakeholders. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. - 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules