Senior - Last Mile (Hyderabad)
- Consultbae India
- 1 Positions
- Hyderabad
- 8 months ago
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Job Description
- Role: Senior - Last Mile Exp: 2 - 4 years Location: Hyderabad Key Responsibilities: New Route Creation: New Last Mile potential routes are to be figured out and launched smoothly giving the best last mile experience. Pnl: Manage the Pnl of the launched routes. Team Hiring: Hire executives to manage the operations and help onboard the supply. Team Supervision: Supervise and support executives. Provide guidance, training, and performance feedback to ensure high service and operational efficiency standards. Customer Service: Address and resolve customer inquiries, issues, and complaints related to trip operations. Ensure a high level of customer satisfaction by providing timely and effective solutions. Operational Efficiency: Monitor and manage day-to-day operational activities to ensure smooth execution of trips. Identify and implement process improvements to enhance efficiency and effectiveness. Supplier Management: Onboard the suppliers for the last mile services. Collaborate with suppliers to ensure best service quality. Reporting and Analysis: Prepare and analyze last-mile reports, performance metrics, and customer feedback. Use insights to drive continuous improvement and inform strategic decisions. Compliance and Safety: Ensure all trips adhere to company policies, industry regulations, and safety standards. Conduct regular audits and inspections to maintain compliance and mitigate risks. Responsibilities: Team management Strategy development Operations management Process creation Onboarding cab operators Managing new routes P&L management Qualifications: Any Bachelor's degree. Outstanding communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment.
Employement Category:
Employement Type: Full timeIndustry: Travel / TourismRole Category: Operations Management / Process AnalysisFunctional Area: Not SpecifiedRole/Responsibilies: Senior - Last Mile (Hyderabad)Contact Details:
Company: Consultbae IndiaLocation(s): Hyderabad+ View Contact
Keyskills: supplier management team management route city creation head
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