Customer Service Coordinator @ PR consultants Hiring

Job Description

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization. Customer service coordinators maintain the positive image, brand, and reputation of the organization.

Customer Service Coordinator Responsibilities:

    Managing a team of customer service employees.
    Maintaining compliance with policies and procedures.
    Offering excellent customer service.
    Displaying extensive product knowledge.
    Overseeing the work of every employee in your team.
    Promoting the vision of the organization.
    Conducting quality assurance surveys with customers and reporting findings to the staff.
    Handling customer complaints brought to your attention.
    Conducting regular training sessions with the team.
    Motivating the team to perform at their best.

If you're interested, Kindly send your Cv to:- hidden_email

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Keyskills:   decision-making communication skills leadership problem solving organization