Executive
- Info Edge
- 1 - 5 years
- Noida, Gurugram
- 8 months ago
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Job Description
Title: Executive / Sr. Executive (Student Success)
Required Educational Qualification: Any Graduate or Postgraduate
Desired Experience: 1 - 4 years
Job Objective: Objective is to provide professional guidance to students interested in studying in an Indian College / University for higher education.
Job Description:
- Helping the registered users of shiksha.com (students / parents) to take the unbiased and informed decision on making the right choices for institutes to enroll for higher studies.
- Understand their requirements in-terms of courses, college or university preference, course duration, fee structures and other criterions.
- Ensure conversions of potential online leads from the domestic section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed applications / admissions in the partner universities / Institutions
- Coordinate and maintain a strong relationship with students, institutions, universities and university spocs.
- Demonstrate expertise for counseling and shortlisting of colleges/ universities according to the student profile and ensure documentation.
- Maintain weekly/monthly reports and process related matrices showing progress on student conversions/target achievement
Required Skills:
- Excellent communication both verbal and written
- Experience in education counselling
- Sales acumen and target orientation
- Documentation and customer engagement
Desired Skills:
- Customer centric approach
- Interpersonal skills
- Data management and analytics
Roles and Responsibilities
Title: Executive / Sr. Executive (Student Success)
Required Educational Qualification: Any Graduate or Postgraduate
Desired Experience: 1 - 4 years
Job Objective: Objective is to provide professional guidance to students interested in studying in an Indian College / University for higher education.
Job Description:
- Helping the registered users of shiksha.com (students / parents) to take the unbiased and informed decision on making the right choices for institutes to enroll for higher studies.
- Understand their requirements in-terms of courses, college or university preference, course duration, fee structures and other criterions.
- Ensure conversions of potential online leads from the domestic section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed applications / admissions in the partner universities / Institutions
- Coordinate and maintain a strong relationship with students, institutions, universities and university spocs.
- Demonstrate expertise for counseling and shortlisting of colleges/ universities according to the student profile and ensure documentation.
- Maintain weekly/monthly reports and process related matrices showing progress on student conversions/target achievement
Required Skills:
- Excellent communication both verbal and written
- Experience in education counselling
- Sales acumen and target orientation
- Documentation and customer engagement
Desired Skills:
- Customer centric approach
- Interpersonal skills
- Data management and analytics
Job Classification
Industry: InternetFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Direct Sales ExecutiveEmployement Type: Full timeContact Details:
Company: Info EdgeLocation(s): Noida, Gurugram
Keyskills: data management team management documentation team skills verbal communication customer engagement interpersonal skills business development sales target counselling analytics inside sales marketing customer centric writing leadership skills communication skills
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