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Associate Process Manager @ eClerx

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 Associate Process Manager

Job Description

 About The Role    Associate Process Manager Roles and responsibilities: 
  • Create effective Powerpoint presentations
  • Be able to lead / present in client discussions on Projects
  • Drive process excellence across assigned projects
  • Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning.
  • Champion continuous improvement through Kaizen events.
  • Communicate effectively with senior stakeholders, providing regular project updates.
  • Conduct process audits and implement risk management strategies.

  •  Technical and Functional Skills:
  •  
  • Bachelors Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified)
  • Excellent Communication & Presentation Skills (written & verbal)
  • Excellent with creating Powerpoint presentations
  • Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools)
  • Strong interpersonal skills and a collaborative mindset
  • Proficiency in Microsoft Excel

  •  About the Team  eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Operations
    Role: Operations - Other
    Employement Type: Full time

    Contact Details:

    Company: eClerx
    Location(s): Mumbai

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    Keyskills:   lean six sigma dmaic presentation skills power point presentation lean risk management data analytics process excellence financial services telecommunication retail kaizen strong interpersonal skills process audit process management

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