Extensive IT experience working within a large enterprise on implementation projects.
Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
Strong technical expertise in ServiceNow modules and integration with third-party applications.
Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.
Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
Develop system documentation, including process flows and design documents.
Oversee upgrade cycles and implement new release features to support business users.
Drive continuous improvement in implementation methodology and service offerings based on user feedback.
Mentor junior team members as needed.
Work to extend ServiceNow capabilities across geographies and departments.
Excellent verbal and written English communication skills.
CAD and Implementation certifications are preferred.Responsibilities:
ServiceNow Implementation
ServiceNow Configuration
ServiceNow Support
Integration
Keyskills: CSS CAD ITSM business rules Mentor HTML HR Continuous improvement Individual Contributor Macros
We are a US company with branches in UK, India and Philippines with 1600+ employees. We help companies from a wide range of industries and countries. We have been helping companies of all sizes since 2004. \r\n \r\nHow do we stand out from other business process outsourcing providers“Outsour...