Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate - Claims In this role, you will be responsible for Data Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes Responsibilities Validation of information entered by indexer Check & Select accurate Pre-authorization Identify duplicate Claims and take appropriate action Reading & taking appropriate action on Alerts related to Members & providers. Referring case to calling team for further information Looking after Policy & Non-Policy messages Interpreting, analyzing & further investigating the Policy messages on various tools like support point, info site etc. Referring cases to various department like HCS, TMT, Triage after adjudication as and when required Identify Front End Savings by investigating claims to Identify any over charge, ineligible chargers, contract compliance, Provider or Member Fraud Minimum Qualifications Qualifications we seek in you Any Graduate except technical Freshers are eligible Preferred Qualifications Good knowledge of healthcare & medical terminologies Eye for detail & investigative skills Good interpretation & comprehension skills Proven experience Job Process Associate Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Feb 24, 2025, 2:11:44 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: PA-Claims-HEA012687