Technical Writer @ Sailpoint Technologies

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Technical Writer

Sailpoint Technologies
2 - 7 years
Pune
1 year ago
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Job Description

Want to be on a team that full of results-driven individuals who are constantly seeking to innovateWant to make an impactAt SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS.

We are looking for a self-starting, detail-oriented, experienced Technical Writer to join our Connector documentation team and help us on our mission to provide our users the information they need to be successful - in real time. To accomplish this, we create online IT administrator docs and KB-style articles, as well as in-app labels and messages.

In the process of creating content for our Connector customers, you ll work with members of several other teams: Product Management, Engineering, UX/UI design, DevOps, QA, Professional Services and Support in a dynamic, continuous delivery deployment environment. You ll need to be willing to dig for answers sometimes.

Responsibilities:

Work closely with other Tech Writers and Project Managers on scope, sizing, and priority of tasks to ensure timely delivery of all documentation products
Test documentation prior to publishing, and maintain it as needed
Meet the dynamic timelines of product documentation written for continuous deployment
Collaborate closely with other writers to edit shared content and integrate new content
Work with PM and beta customers on beta documentation and related enablement content

Requirements:

2+ years of professional writing experience, backed by a degree in English or a related field
Experience writing content for non-technical technical audiences, such as IT administrators
Excellent collaboration communication skills (both verbal and written)
Proven ability to research and experiment with unfamiliar subject matter
Ability to work in a dynamic and rapidly changing environment

Preferred Skills Experience:

Professional writing experience on a SaaS product
Familiarity with content strategy, SEO, and information architecture
Working in HTML (or other markup language) .css for online delivery
Understanding of identity management, governance and compliance
Comfortable following Agile methodologies using issue tracking tools

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Content, Editorial & Journalism
Role Category: Content Management (Print / Online / Electronic)
Role: Content Creation / Writer
Employement Type: Full time

Contact Details:

Company: Sailpoint Technologies
Location(s): Pune

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Keyskills: Product management Content strategy Publishing Agile sailpoint Deployment HTML SEO Information architecture Identity management

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Technical Writer @ Sailpoint Technologies

Home > Content Management (Print / Online / Electronic)