Help Desk Representative @ NCR Corporation

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Help Desk Representative

NCR Corporation
0 - 2 years
Mumbai
8 months ago
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Job Description

locationsMUMBAI, INDtime typeFull timeposted onPosted 6 Days Agojob requisition idR1147474.

Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals.

Managing customer expectations and escalations.

Fair knowledge of Helpdesk operation, Network monitoring, Escalation management.

Must be of aware of regulatory guidelines by authorities

Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement

Should be able to communicate with customer & internal stake holder.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: NCR Corporation
Location(s): Mumbai

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Keyskills: help desk operations helpdesk journalism network monitoring escalation management cleaning news editing housekeeping news reporting housekeeping management news writing editing team leading hospitality hotel management

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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NCR Corporation

At NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience. Read on to learn more about the people who lead our team, our company by the numbers, and h...

Help Desk Representative @ NCR Corporation

Home > Voice / Blended