Desktop L1 Professional @ CMS It Services

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Desktop L1 Professional

CMS It Services
2 - 4 years
Kolkata
8 months ago
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Job Description

Responsibilities:
Provide first-level technical support for desktops, laptops, printers, and peripherals.
Respond to and resolve incidents and service requests via calls, chats, or tickets.
Install, configure, and troubleshoot operating systems and basic applications.
Perform password resets, user access provisioning, and basic network troubleshooting.
Document issues and solutions in the helpdesk system.
Escalate unresolved issues to L2 support as needed.
Maintain inventory and log of IT assets and incidents.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: CMS It Services
Location(s): Kolkata

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Keyskills: Desktop Support technical support IT assets management L1 support network troubleshooting user access provisioning

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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CMS It Services

CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...

Desktop L1 Professional @ CMS It Services

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