Adobe Analytics Sr. Consultant
- Adobe
- 4 - 7 years
- Noida, Gurugram
- 1 year ago
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Job Description
- Be a recognized expert/SME for Adobe internal and regional stakeholders.
- Act as a lead point of contact for any Customer engagement.
- Manage multiple Customer engagements simultaneously.
- Build trusted advisor relationships with our Clients & Implementation Partners.
- Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
- Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
- Gain an in-depth knowledge of a clients website architecture, online business model, and online marketing strategy.
- Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements.
- Review customized solution design and implementation strategies.
- Validate implementation and follow through on issues until resolved.
- Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
- Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.
- Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process.
- Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
- Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap.
- Light manipulation of JavaScript as needed to customize web analytic solutions.
- Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails.
- Manage Customer expectations appropriately and keep projects on schedule and within scope.
- Work and collaborate with Adobe internal teams and Client/Implementation Partners.
- Technical writing and PowerPoint presentation creation
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business Intelligence & Analytics - OtherEmployement Type: Full timeContact Details:
Company: AdobeLocation(s): Noida, Gurugram+ View Contact
Keyskills: adobe analytics Business reporting Technical writing Online marketing Javascript Adobe Customer engagement Advisory Marketing strategy Project life cycle
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