System Engineer Mobile Infrastructure
- Colruyt It Consultancy
- 1 - 3 years
- Hyderabad
- 21 days ago
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Job Description
VMware Workspace One UEM (AirWatch), Android devices, Workspace One, Airwatch, SOTI, MDM, ServiceNowNice to have
Intune, Scripting Knowledge (Powershell/Python), Samsung Devices TC27, PDA's, PDT's, ServiceNow
A System Engineer with experience in Mobile Infrastructure (Android) in maintaining and configuring the end-user devices, working towards troubleshooting mobile infrastructure & mobile application-related issues.
Additionally, experience and understanding of scripting is a plus.
Role and Responsibilities
- Provide technical support & maintain all Mobile Infrastructure devices.
- Monitor and optimize the performance of mobile devices and applications to ensure high availability and reliability.
- Implement and enforce security policies and procedures to protect mobile devices and data.
- Manage, install, and maintain assigned Android mobile devices, making optimization proposals and reporting findings to the infrastructure manager.
- Troubleshooting mobile infrastructure issues related to Mobile applications, Operating Systems, and Hardware.
- Experience in Client, network (DNS/DHCP), and mobile device troubleshooting
- Experience in monitoring, troubleshooting, planning, and deploying applications in a phased manner and proactive recommendations whenever needed in our environment.
- Maintain detailed documentation of configurations, processes, and procedures related to mobile device management.
- Support in building and engineering Mobile device infrastructure and solutions.
- You will be on weekly support during business hours (Ombuds as per Colruyt terminology) on as per the team roaster throughout the year.
- Work with cross-functional teams, including IT, security, and application development, to ensure cohesive and effective mobile device management.
- Troubleshoot various hardware/software/application-related incidents, perform root cause analysis & provide permanent solutions and record your actions in the tools.
- Create solutions and publish them to the Internal Knowledge base.
- Create/execute changes relevant for the mobile application deployments.
What are our expectations from you?
- A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset (as if you are spending your own money), efficiency with simplicity, open communication while respecting privacy/confidentiality.
- Work with a problem-oriented mindset and not just provide quick fixes.
- Capability to work in a complex environment with lots of challenges and flexibility to the changing environments.
- Strong and highly visible communication skills (send/receive, verbal/non-verbal/written, time-management, anticipating impacts) in English.
- A self-driven individual who can think ahead, takes a proactive approach, quick learner, and has a strong sense of ownership.
- Be social and build easily professional relationships with people of all levels.
- Customer-friendly yet be assertive (e.g. critical in non-standard requests)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time
Contact Details:
Company: Colruyt It ConsultancyLocation(s): Hyderabad
Keyskills: VMware networking ansible docker sql java git active directory devops powershell linux jenkins shell scripting dhcp python oracle documentation dns microsoft azure sql server servicenow mdm microsoft windows troubleshooting aws unix
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Colruyt It Consultancy
Colruyt Group is a leading retailer of food and non-food products in regions of Belgium, France and Luxembourg.
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