Sr . / L1 Support Application Engineer,Pan India @ AIT Global

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Sr . / L1 Support Application Engineer,Pan India

AIT Global
4 - 6 years
Remote
4 years ago
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Job Description

Level1 Support: Should be able to grasp the product knowledge and work in shifts

Should be able to provide resolution to Client tickets and have knowledge in Incident Management, Knowledge of JIRA, confluence should be there

Respond to reports of problems via phone and email

Troubleshooting Diagnosing malfunctions in the operation of software.

Excellent Communication Skills

Secondary Skill Set

Providing Product Support as per earlier experience is preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: AIT Global
Location(s): Remote

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Keyskills: Communication Skills Storage Confluence Product Support Incident Management Troubleshooting Jira

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Email (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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AIT Global

AIT Global India Pvt. Ltd. is one of the formidable IT Services Organization which is headquartered out of Matawan, New Jersey (USA). With almost a Decade and a Half Years of Happy Customers from different parts of the world for services ranging from Web Technologies, Mobile Technologies, Product De...

Sr . / L1 Support Application Engineer,Pan India @ AIT Global

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