E-commerce Support Specialist (Part-Time,) @ Zodiac HR Consultants

Job Description

Welcome to The Elite Job, a dynamic and innovative e-commerce platform dedicated to providing top-notch services to our clients. As a leader in the industry, we take pride in fostering a collaborative and inclusive work environment that values creativity, dedication, and continuous learning. Position: E-commerce Support Specialist (Part-Time, Student Role) About the Role: Are you a student looking to gain valuable experience in the e-commerce sector Join our team as an E-commerce Support Specialist and be a crucial part of our mission to deliver exceptional service to our customers. Responsibilities: * Customer Support: * Respond promptly to customer inquiries via various channels, including email, chat, and social media. * Provide accurate information regarding product features, pricing, and availability. * Resolve customer issues effectively and ensure a positive customer experience. * Order Management: * Assist in processing and tracking customer orders. . Collaborate with the logistics team to ensure timely delivery. * Address order-related issues and coordinate with relevant departments for solutions. * Technical Assistance: * Offer technical support to customers navigating our e-commerce platform. * Troubleshoot and resolve common issues related to online shopping, account management, and payment processing. * Product Knowledge: * Stay updated on the latest products and services offered by The Elite Job. * Provide insights and recommendations to enhance the customer shopping experience. * Requirements: * Skills and Qualifications: * Excellent written and verbal communication skills. * Strong problem-solving abilities and attention to detail. * Ability to multitask and prioritize in a fast-paced environment. * Tech-savvy with a basic understanding of e-commerce platforms. * Education: * Currently enrolled as a student in a relevant field. * Availability: * Part-time commitment to accommodate academic schedules. * How to Apply: If you are passionate about e-commerce, possess the skills mentioned, and are eager to contribute to a dynamic team, we encourage you to apply. Send your resume and a cover letter highlighting your relevant experience to us. Join The Elite Job and be part of a vibrant community committed to excellence in the world of e-commerce

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Others
Functional Area: Not Applicable
Role/Responsibilies: E-commerce Support Specialist (Part-Time,)

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Keyskills:   Excellent written verbal communication skills Strong problemsolving abilities Attention to detail Ability to multitask Techsavvy Basic understanding of ecommerce platforms