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Desktop Support Engineer @ Progressive Infotech

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 Desktop Support Engineer

Job Description

Role & responsibilities


Desktop Support Job Description:-

  • Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
  • Co-ordination with engineers and user.
  • Providing desk side support for local users and remote assistance for users.
  • Monitor, track and respond to customer satisfaction survey responses.
  • Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
  • Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
  • OS Troubleshooting, Outlook Troubleshooting and Configuration
  • Should have good communication and technical knowledge.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Progressive Infotech
Location(s): Delhi, NCR

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Keyskills:   Desktop Support Outlook Configuration OS Installation Remote Support Printer Support Hardware Support

 Fraud Alert to job seekers!

₹ 2-3.5 Lacs P.A

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Progressive Infotech

Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...