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Sr. Customer Support Executive For International Non-Voice @ Teleperformance

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 Sr. Customer Support Executive For International Non-Voice

Job Description

Job description


Join us as Sr. Customer Support Executive for International Non-Voice.


Must Haves:

  • Minimum 1year of Experience in International BPO or BFSI Sector is a Must.
  • Excellent Email Etiquette (Drafting strong Emails).
  • Excellent Written & Spoken English Skills.
  • Graduation is a Must.
  • 5 Days work and 2 rotational week off
  • Willing to work on Night Shifts.
  • Should be within the Boundary limits for cab facility in and around "Perungalathur".
  • Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.

Key Responsibilities:

  • Implement and monitor FATCA & CRS compliance frameworks.
  • Ensure accurate customer tax residency classification and reporting to HMRC.
  • Conduct due diligence for identifying reportable accounts.
  • Collaborate with risk, legal, and operations teams for regulatory compliance.
  • Handle regulatory audits and inquiries from tax authorities.

Permanent Work Location:

Shriram Gateway Park - 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063. (Landmark : Opposite Perungalathur Railway Station)

Interview Location:

Ambit IT Park (Ambattur)

(Candidates in and around of 20KM radius to Perungalathur can come for direct walki-in)

Interested candidates can share your profiles to mail - Su***********n@Te****************S.com


Mention HR Simran @ top of the resume while coming for walk-in interview.

Aadhar number required to gain entry inside the building.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: Teleperformance (TP)
Location(s): Chennai

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Keyskills:   CRS Fatca Finance Process Banking Process Cdd Banking Operations Compliance Tax Analysis Customer Due Diligence Tax Reporting Financial Operations

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₹ 1-5 Lacs P.A

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.