Servicenow Developer
- Softobiz
- 5 - 10 years
- Hyderabad
- 2 months ago
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Job Description
Job Title: ServiceNow Developer
Experience: 5+ years
Requirement:
The ServiceNow Developer will develop and administer the workflows within ServiceNow, implement new systems or add-ons, help with problem resolution, and test systems for efficiency. The developer will work closely with other IT specialists to ensure that workflow solutions are implemented uniformly across the network.
Roles and Responsibilities:
- Develop, configure, and maintain ServiceNow applications across core ITSM modules, including Incident, Problem, Change, Service Request, SLA, Knowledge Management, Service Catalog, CMDB, SAM, and Virtual Agent.
- Build and optimize intuitive user interfaces and seamless navigation to enhance the overall user experience and workflow efficiency.
- Perform comprehensive database development and administration within the ServiceNow platform.
- Engage with stakeholders to elicit, analyze, and document requirements effectively.
- Implement and maintain self-service capabilities and process automation within the platform.
- Support ServiceNow upgrades, ensuring thorough planning, testing, and seamless deployment across non-production and production environments.
- Strengthen platform security by adhering to ServiceNow's best practices and governance policies.
- Contribute to the design and implementation of scalable and efficient platform architecture.
- Lead or support integration efforts with external tools and systems, including DevOps or other ticking tools and APIs.
- Manage and troubleshoot MID Server configurations.
- Ensure proper functioning of CMDB and Asset Management, maintaining data integrity and alignment with ITIL best practices.
- Demonstrate strong scripting capabilities for platform customization and automation.
- Experience with AI Search configuration and management
- Apply knowledge of Agile methodologies, CI/CD pipelines, and change velocity to deliver continuous improvement and operational excellence.
About Softobiz:
Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 150+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 12+ years.
At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.
Why Should You Join Softobiz?
- Work with technical craftsmen who are pioneers in the latest technologies.
- Access training sessions and skill-enhancement courses for personal and professional growth.
- Be rewarded for exceptional performance and celebrate success through engaging parties.
- Experience a culture that embraces diversity and creates an inclusive environment for all employees.
Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
For more information about our solutions and organization, visit www.softobiz.com,
Follow us on LinkedIn, Twitter, and Facebook for more updates.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time
Contact Details:
Company: SoftobizLocation(s): Hyderabad
Keyskills: Servicenow ITSM CMDB
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