GIS Mapping Executive- HR Praity @ Wipro

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GIS Mapping Executive- HR Praity

Wipro
2 - 5 years
Hyderabad
8 months ago
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Job Description

The Responsibilities which will be played by the role

Handles and resolves customer complaints identify and escalate priority issues.
Ensures compliance with all company and departmental policies, procedures, and guidelines.
Drive performance for his team and ensure that all client matrices are met as per the SLA. Support service delivery teams in process stabilization.
Data Analysis - Analyzing data short-term, long-term trends, report generation, graphical representation, business analytics report, management reports.
Work on employee financials (incentives, PBPP), stacks, Weekly, Monthly, Quarterly & Annual performance reports, PMS, and attrition.
Identify blockages and recommend improvement opportunities. Deliver sound, SMART recommendations in relation to continuous improvement.
Handled team size of 15 to 25 Head Count.
NP: 0-30days.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills: GIS Team Management Team Handling Geographical Information System Team Leading Communication Skills Google Maps Navigation Team Coordination Communicational Skills Mapping GPS

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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GIS Mapping Executive- HR Praity @ Wipro

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