Backup and Recovery Lead
- UKG
- 5 - 9 years
- Noida, Gurugram
- 8 months ago
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Job Description
Lead Software Engineer (Backup and Recovery)
Location: Noida
About UKG:
UKG is a leading provider of HR, payroll, and workforce management solutions for all people. We are committed to delivering innovative technology and exceptional service to our customers.
Role Description:
UKG is seeking a highly motivated and skilled Cloud Infrastructure Engineer to join our experienced Backup and Recovery team. This role focuses on the administration, support, and optimization of our backup infrastructure within a 24x7 Cloud and Hosted Operations Center. The ideal candidate will possess a strong understanding of backup tools, strategies, and disaster recovery principles, coupled with a proactive approach to problem-solving and a commitment to continuous improvement.
Responsibilities:
Backup Infrastructure Management:
o Administer and support the backup infrastructure, including Commvault and other backup solutions.
o Deploy, configure, and maintain backup solutions across various environments.
o Monitor backup jobs, ensuring successful completion and addressing failures promptly.
o Perform regular backup and recovery testing to validate data integrity and recoverability.
o Should be able own audit walkthroughs and aware of SOC compliance is a must.
o Should be a able to lead a team and show focus and calm during the work hours
Disaster Recovery:
o Deploy, support, and test disaster recovery solutions involving multi-datacenter replications.
o Participate in disaster recovery planning and execution.
Troubleshooting and Problem Resolution:
o Troubleshoot and resolve backup-related issues, including root cause analysis (RCA) to prevent recurrence of Windows OS server issues.
o Manage escalations within the OS environment.
System Administration:
o Maintain and administer Windows Server environments.
o Apply knowledge of VMware for virtualized infrastructure management.
Operational Excellence:
o Review daily status reports and address any identified issues.
o Implement processes to standardize IT practices and procedures, capacity planning, and risk mitigation.
o Provide monthly forecasts and planning for backup infrastructure capacity.
o Track and report on weekly backup success rates, ensuring stable performance.
Collaboration and Communication:
o Collaborate with Technical Operations and other teams to coordinate and resolve issues.
o Present security audit findings and implement security controls.
o Work with infrastructure teams to fine-tune system configurations.
o Communicate effectively within a multi-location team environment.
Qualifications:
Bachelors degree in Computer Science or a related field.
7 years of experience in a medium to large IT environment.
Excellent communication and interpersonal skills.
Technical Skills:
o Proficiency in administering and deploying Commvault or similar enterprise backup solutions.
o Strong knowledge of Windows Server operating systems.
o Solid understanding of VMware virtualization technologies.
o Experience with disaster recovery planning and implementation.
o Strong knowledge of backup strategies.
o Experience with troubleshooting windows server related issues.
Desired Attributes:
o Ability to work effectively in a 24x7 operational environment.
o Strong analytical and problem-solving skills.
o Ability to work independently and as part of a team.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: UKGLocation(s): Noida, Gurugram
Keyskills: VMware Backup Management Cloud Commvault Python
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