We are hiring For international Chat Process
- IGT Solutions
- 1 - 3 years
- Bengaluru
- 8 months ago
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Job Description
Greeting from IGT Solutions
We are hiring for Chat Process and looking for immediate Joiners
Interested candidates can directly walk-in to our office.
Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
Educational & Essential Experience:
- Bachelor's Degree or Undergraduate dropouts
- 6 Months BPO or travel experience
- Excellent Written and spoken communication, business technical writing
- Computer Skills ability/experience using computer applications
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
- Open to work in a Chat environment (Chat)
Interview Rounds:
- HR Round
- Versant Test Round /VNA Round
- Operations Round
Interview Time: 9-30 am to 4-30 pm
Location: 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Contact Information: Mariya Nancy
WhatsApp Number: 8884449***
Mail Id: Ma**********1@ig*********s.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Walk-insContact Details:
Company: IGT SolutionsLocation(s): Bengaluru
Keyskills: Good Communication In English Written Communication International Non Voice International Chat Process Chat Process Email Writing Verbal Communication
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