We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.
If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients needs while representing our company in a positive way. Previous customer service experience will be an advantage.
Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.
Responsibilities
Gather information on assigned clients (e.g. company size, needs and pricing plans)
Contact clients to understand their requirements and work on a sales plan
Provide after-sales support to retain customers
Ensure prompt and accurate answers to clients queries
Build strong client relationships, through regular communication
Report on the status of accounts
Suggest company products/services that maximize client satisfaction
Communicate product and pricing details clearly
Coordinate with Account Executives and Account Managers to create customized sales plans for key clients
Promote new products/services to existing customers
Any interested candidate should submit his/her CV resume to our email address:hidden_email
Keyskills: client accounts data management client powerpoint entry digital marketing customer support analysis facing account relationships satisfaction competitor