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Urgent Opening For Non Voice process @ IGT Solutions

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 Urgent Opening For Non Voice process

Job Description

Job description


Greeting from IGT Solutions

We are hiring for Chat Process and looking for immediate Joiners

Interested candidates can directly walk-in to our office.


Job Responsibility:

  • Understands the various computer screens and how to utilize them effectively
  • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
  • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
  • Adheres to all company and specific Contact Center policies and procedures
  • Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

  • Strong process orientation
  • High energy, High Integrity & Work Ethics
  • Strong interpersonal skills & ability to communicate effectively
  • Strong problem solving skills.

Educational & Essential Experience:

  • Bachelor's Degree or Undergraduate dropouts
  • 6 Months BPO or travel experience and fresher
  • Excellent Written and spoken communication, business technical writing
  • Computer Skills ability/experience using computer applications
  • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
  • Open to work in aChat environment (Chat/Email)

Interview Rounds:

  • HR Round
  • Versant Test Round /VNA Round
  • Operations Round

Interview Time : 9-30 am to 4-30 pm


Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045


Contact Information: Boobalan

WhatsApp Number: 6381370***

Mail Id: r.*******n@ig*********s.com


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: IGT Solutions
Location(s): Bengaluru

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Keyskills:   Excellent Communication In English Customer Service Travel Process Non Voice Process Voice Process International BPO

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...