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Process Associate @ IGT Solutions

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 Process Associate

Job Description

International Travel process

  • Process Associate

Job Role: -

  • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
  • Maintain a high standard of service quality, adhering to customer service guidelines.
  • Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

  • Minimum HSC or equivalent; a Bachelor's degree is a plus.
  • Excellent communication skills in English, both verbal and written.

Extra Benefits: -

  • Performance Incentives.
  • Both ways cab

Contact Person - Pooja Bhandari

Contact Number - 8180027***

Email ID - Po***********i@ig*********s.com


Job Classification

Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   International Voice Process Inbound Voice Process Customer Service Bpo Voice Solving Queries International Voice International Process Customer Handling International BPO International Calling

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₹ 2-3 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...