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Process Associate @ IGT Solutions

Home > Voice / Blended

 Process Associate

Job Description

Dear Candidate,

We at IGT are hiring for Process Associate.

Process: -

Customer Service Associate

Job Role: -

1. Handle inbound customer inquiries via voice calls related to travel bookings.

2. Maintain a high standard of service quality, adhering to customer service guidelines.

3. Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

1. Minimum HSC or equivalent; a Bachelor's degree is a plus.

2. Decent communication skills in English, both verbal and written

3. Fresher and experienced up-to 6 months are eligible


Kindly Contact on the below details,

Simran Ranjane: 8421773***

Si************1@ig*********s.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Communication Skills Rotational Shifts Domestic Process Customer Service Airline Process Aviation Travel Process Voice Process

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₹ 1.75-2 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...