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Technical Support Representative @ Lenovo

Home > Voice / Blended

 Technical Support Representative

Job Description

Lenovo India Pvt. Ltd. is searching for a polite, professional technical support representative to work closely with other
team members to provide outstanding service to our customers by answering questions, handling complaints, and
troubleshooting problems with our products and ensuring a seamless learning experience for our customers.


Identify customers needs, clarify information, research every issue and provide solutions and/or
alternatives.
Diagnose and troubleshoot technical issues related to our platform, courses, and resources.
Understanding of company products, services, and policies.
Provide step-by-step guidance to users on problem resolution.

Kindly Contact-

HR Sahil

Contact NO.- +918904079035

Email ID- sa************y@jo**********s.co

Preferred candidate profile


Immediate Joiners

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Lenovo
Location(s): Bengaluru

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Keyskills:   Troubleshooting LAN Troubleshooting Communication Skills LAN Configuration L1 Support Problem Solving Network Troubleshooting Hindi Network Support Hardware Support Interpersonal Skills

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₹ 2.5-3.5 Lacs P.A

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Lenovo

We are an Equal Opportunity Employerand do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.