Customer Service Representative @ AMN Infotech

Job Description

Company Description Zell Education offers international finance and accounting courses such as ACCA, CFA, FRM, CPA, CMA, Diploma in IFRS by ACCA, providing not only industry-specific knowledge but also strategic planning skills through innovative learning methods. Our interactive virtual classrooms, simulations, and experiments ensure an unparalleled learning experience. Role Description This is a full-time on-site role for a Customer Service Representative located in Mumbai. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing customer experience. Qualifications Excellent customer service and customer support skills Strong problem-solving and decision-making skills Ability to remain calm and empathetic while addressing customer concerns Experience in handling customer service inquiries through phone, email, and chat Ability to prioritize tasks and manage. time effectively Excellent communication skills including verbal and written communication, as well as active listening skills Bachelor's degree in business or related field is preferred

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   customer service customer support communication problemsolving decisionmaking active listening