Infrastructure Support Engineer (Senior)
- Infogain
- 6 - 8 years
- Noida, Gurugram
- 11 months ago
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Job Description
Expertise on Exchange On-Prem 2016/2019 and Office365.
- Exchange Cumulative update, Security update and patching.
- Expertise on M365 admin, Licenses, Exchange Online, Mail-flow, Intune, MS Defender and Purview, Entra ID, MS Teams and SharePoint online.
- Expertise on Database, Transport rules, Hybrid connector, SMTP relay.
- Tenant to tenant migration along with hybrid environment setup experience.
- Onboarding/offboarding of Mailboxes.
- Mailbox and calendar delegation in hybrid environment.
- Integration of application with Entra ID, Conditional Access policy, SSPR, SSO, MFA, B2B, Guest account policies and Outlook Add-in.
- eDiscovery, PST, Litigation hold, Retention hold, Archive solution, MPIP/AIP, DLP, Risky user/sign-in, Audit logs, Impersonation, Allow/block user, URL, domain.
- Troubleshooting and investigation expertise on suspicious emails.
- Candidate must display strong understanding of infrastructure and platform as a service offering in Microsoft technology.
- Candidate must display strong understanding of customer engagement and troubleshooting on MS Outlook, Teams, OneDrive and other Microsoft products.
- Capable of producing solutions for identified risks and work with appropriate teams for mitigation.
- Knowledge on Exchange/mail-flow DNS records.
- Expertise on email gateway platform.
- Understanding of Active Directory, networking, windows, storage and backup.
- Good understanding of PowerShell and other scripting & remoting tools Good to have
- Good interpersonal and organizational skills, ability to handle multiple lowering team resource.
- Flexibility to work in the shifts during critical situations (On-Call).
- Good knowledge of producing reports and presenting solutions will be an advantage.
- Good communication skills written and verbal.
- Exchange Cumulative update, Security update and patching.
- Expertise on M365 admin, Licenses, Exchange Online, Mail-flow, Intune, MS Defender and Purview, Entra ID, MS Teams and SharePoint online.
- Expertise on Database, Transport rules, Hybrid connector, SMTP relay.
- Tenant to tenant migration along with hybrid environment setup experience.
- Onboarding/offboarding of Mailboxes.
- Mailbox and calendar delegation in hybrid environment.
- Integration of application with Entra ID, Conditional Access policy, SSPR, SSO, MFA, B2B, Guest account policies and Outlook Add-in.
- eDiscovery, PST, Litigation hold, Retention hold, Archive solution, MPIP/AIP, DLP, Risky user/sign-in, Audit logs, Impersonation, Allow/block user, URL, domain.
- Troubleshooting and investigation expertise on suspicious emails.
- Candidate must display strong understanding of infrastructure and platform as a service offering in Microsoft technology.
- Candidate must display strong understanding of customer engagement and troubleshooting on MS Outlook, Teams, OneDrive and other Microsoft products.
- Capable of producing solutions for identified risks and work with appropriate teams for mitigation.
- Knowledge on Exchange/mail-flow DNS records.
- Expertise on email gateway platform.
- Understanding of Active Directory, networking, windows, storage and backup.
- Good understanding of PowerShell and other scripting & remoting tools Good to have
- Good interpersonal and organizational skills, ability to handle multiple lowering team resource.
- Flexibility to work in the shifts during critical situations (On-Call).
- Good knowledge of producing reports and presenting solutions will be an advantage.
- Good communication skills written and verbal.
- 6-8 Years
- Primary Skill: Infrastructure Support
- Sub Skill(s): Infrastructure Support
- Additional Skill(s): Infrastructure Support, Infrastructure Support L1, Managed Services-L1 Support
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: InfogainLocation(s): Noida, Gurugram+ View Contact
Keyskills: SMTP Managed services Networking MS Outlook Active directory DNS Windows Troubleshooting microsoft Auditing
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Infogain
Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in the travel, retail, insurance and high technology industries. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, mic...
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