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QA & Testing Senior Analyst - HIH - Evernorth @ Cigna

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 QA & Testing Senior Analyst - HIH - Evernorth

Job Description

posted onPosted Yesterdayjob requisition id25005136QA & Testing Senior AnalystPosition OverviewThe job profile for this position is QA & Testing Senior Analyst.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply!Our people make all the difference in our success.We are looking for exceptional software testers in our PBM Plus Technology Organization. This role will require a tester completing delegated tasks assigned by a supervisor in the Engineering job family and will work on building test cases and automation scripts for Salesforce components in a secure Salesforce Sales Cloud application. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements.Responsibilities
  • Design, develop, and execute functional and automated test cases for Salesforce software applications
  • Develop reusable software test scripts using test automation tools like Provar
  • Work closely with software engineers, technical product owners, and business partners to understand requirements and translate them into test plans
  • Review user stories and requirements to ensure testability and completeness
  • Perform functional, regression, integration, and performance testing on Salesforce components
  • Validate Salesforce configurations, customizations (Apex classes, triggers, Visualforce, Lightning components), and integrations
  • Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectives
  • Ensure test environments are properly set up and maintained
  • Implement and follow QA best practices and standards
  • Identify areas for test process improvement and implement solutions
  • Consults with teammates and business partners in resolving questions during the testing process
  • Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering testing
  • Recognized internally as a subject matter expert on quality assurance
  • Participate in root cause analysis and provide recommendations to prevent recurrence of issues
    • QualificationsRequired Skills:
  • Excellent analytical and problem-solving skills
  • Strong communication skills with the ability to clearly report issues and collaborate with team members
  • Proficiency in QA methodologies, tools, and processes
  • Conga Contract Lifecycle Management (CLM) testing experience a big plus
  • Familiarity with Salesforce development and customization components (e.g., Apex, Lightning, Flows)
  • Familiarity with API testing using Postman or similar tools
    • Required Experience & Education:
  • 4+ years of software QA experience, with at least 2 years focused on Salesforce testing
  • 1+ years software test automation experience
  • Experience with test automation tools such as Provar or similar
  • 4 year University degree in Computer Science, Information Systems, or a related technical discipline
  • Strong desire to learn
  • QA or test automation certifications (e.g., ISTQB, Provar, Certified Selenium Professional) are desirable
  • Salesforce certifications such as Salesforce Administrator is a plus
    • Location & Hours of Work
  • Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
  • Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
    • About Evernorth Health Services

    Job Classification

    Industry: Software Product
    Functional Area / Department: Engineering - Software & QA
    Role Category: Quality Assurance and Testing
    Role: Test Analyst
    Employement Type: Full time

    Contact Details:

    Company: Cigna
    Location(s): Hyderabad

    + View Contact

    Keyskills:   software test automation software qa qa process salesforce testing api testing software testing performance testing clm istqb test cases qa analysis test scripts salesforce automation tools postman selenium quality assurance scrum conga agile api

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